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Printere & POSLenovo Premier Support - extended service agreement - 4 years - on-site
SKU 5WS0W86726
| Produktbeskrivelse: | Lenovo Premier Support - support opgradering - 4 år - on-site |
| Type: | Support opgradering |
| Service inkluderet: | Reservedele og arbejdskraft |
| Placering: | On-site |
| Totale kontraktperiode: | 4 år |
| Svartid: | Næste forretningsdag |
| Designet for: | ThinkPad L13 Yoga Gen 3 21B6; L15 Gen 3 21C4; T14 Gen 3 21AJ, 21CG; T14s Gen 2 20WM; T14s Gen 3 21BS, 21CR; T14s Gen 4 21F9; T15 Gen 2 20W5; T490 20N2, 20N3, 20RX, 20RY; T490s 20NX, 20NY |
- Specifikationer
- Beskrivelse
| Generelt | |
| Service inkluderet: | Reservedele og arbejdskraft |
| Placering: | On-site |
| Totale kontraktperiode: | 4 år |
| Svartid: | Næste forretningsdag |
| Detaljer | |
| Service & Support: | Garantiforlængelse - reservedele og arbejdskraft - 4 år - on-site - responstid: NBD ¦ Teknisk understøttelse - telefonrådgivning - 4 år - tilgængelighed: 24 timer pr. dag / mandag-søndag |
| Oplysninger om kompatibilitet | |
| Designet for: | Lenovo ThinkPad L13 Yoga Gen 3 21B6 ¦ Lenovo ThinkPad L15 Gen 3 21C4 ¦ Lenovo ThinkPad T14 Gen 3 21AJ, 21CG ¦ Lenovo ThinkPad T14s Gen 2 20WM ¦ Lenovo ThinkPad T14s Gen 3 21BS, 21CR ¦ Lenovo ThinkPad T14s Gen 4 21F9 ¦ Lenovo ThinkPad T15 Gen 2 20W5 ¦ Lenovo ThinkPad T490 20N2, 20N3, 20RX, 20RY ¦ Lenovo ThinkPad T490s 20NX, 20NY |
Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
De tekniske detaljer kommer fra 3. part. edgemo tager forbehold for fejl.